Frequently Asked Questions (FAQ)

  1. When is the Seforim Sale open?
  2. Where is the Seforim Sale located?
  3. Is there parking available for the Sale?
  4. What is the shipping policy?
  5. Are there taxes? What about on shipments?
  6. What is the refund/exchange policy?
  7. Where can I park my strollers when we come to shop at the Sale?
  8. Will there be food provided or available for purchase at the Sale?
  9. Can we bring our own food?
  10. Will there be Minyamin at the sale?
  11. Will there be music at the Seforim Sale?
  12. Are there any days that the Sale will be open during the daytime?
  13. Are there any sort of discounts for YU/Stern Alumni or for YU/Stern Staff or Faculty members?
  14. Is there a printable version of the Sale's catalog?
  15. If a certain item is out of stock, will it be reordered?
  16. Is it too late to sell my book(s) at the Sale?
  17. What is the Credit Back Program? Can it apply to me?
  18. I don't see my question here. How can I get an answer?
  1. When is the Seforim Sale open?
    1. The Seforim Sale is open from February 5th, 2017 - February 26th, 2017. The times are as follows:
      1. Sunday 10AM to 10PM
      2. Monday - Wednesday 7:30PM to 10:30PM
      3. Thursday 7:30PM to 11PM
      4. Saturday Night 8PM to 11PM
      5. On February 5th, the Sale will be open from 10am to 4:30pm
      6. On February 6th, 7th, 15th, 16th, and 21st, the Sale will be open from 6:15PM-10:30PM
    2. See our Calendar page by clicking here.
    3. The Sale will have extended hours on Monday, February 20th for Presidents’ Day. The Sale will be open from 3PM - 10:30PM.
  2. Where is the Seforim Sale located?
    1. The Seforim Sale is located on the WILF Campus of Yeshiva University in Weissberg Commons, which is on the first floor of Belfer Hall: 2495 Amsterdam Avenue, New York, NY 10033. Click here for a link to the map.
  3. Is there parking available for the Sale?
    1. There is free parking in the YU garage (Parking Lot E) located on Amsterdam Ave, between 182nd and 183rd. Just tell them you are here for The Seforim Sale and they will not charge you. Please make sure to park in the YU lot and not in the ICON lot, as we do not have free parking in the ICON lot.
  4. What is the shipping policy?
    1. Orders can be shipped anywhere in the United States. We are unable to ship internationally at this time.
    2. These are the general shipping rates:
      AK, AZ, CA, FL, GA, HI, IL, OR, and WA All other states
      Orders under $30 $9.99 + 6% of order total $6.99 + 3% of order sub-total
      Orders $30 - $100 $4.99 + 5% of order sub-total
      Orders over $100 $7.99 + 6% of order total $3.99 + 5% of order sub-total
    3. Shipping costs are calculated on the order sub-total, before any discounts are taken off, as we are charged by the carrier based on weight.
    4. Orders can also be purchased online and prepared for in-store pickup, for a $2 handling fee. Please Note:  On the Customer Information Page of the Checkout process, fill in the shipping address as: 2495 Amsterdam Ave, NY NY 10033.  Then, on the Shipping Method page, an "In-Store Pickup" option will appear, which you must select. Bring your order number to a cashier to pick up your order.
  5. Are there taxes? What about on shipments?
    1. NY state sales taxes apply on all in-store purchases. As we have a physical presence in New York we are required to collect taxes on any shipments to NY or for any In-Store Pickup orders. However, online orders being shipped to any other state are tax-free.
  6. What is the refund/exchange policy?
    1. Any item purchased in this year’s Sale (2017) can be returned by the end of the sale, February 26th, if the item is still in its original condition. Any books purchased in previous years cannot be exchanged or returned.
    2. Feel free to click here to see our full refund policy.
  7. Where can I park my strollers when we come to shop at the Sale?
    1. Due to fire code regulations, the Seforim Sale is not permitted to allow strollers onto the floor. There is some room in the hallway outside of the Sale for limited stroller parking. Please keep this in mind before heading out to the Sale.
  8. Will there be food provided or available for purchase at the Sale?
    1. Unfortunately not, but there are many Kosher eateries on and around the YU Campus.
  9. Can we bring our own food?
    1. The Seforim Sale has a strict no eating policy on the sale floor. (This is to prevent any potential mishaps which may result in people getting hurt (i.e. hot coffee) or damaged merchandise.)
  10. Will there be Minyamin at the sale?
    1. On Sundays there will be a mincha minyan at 2:00PM upstairs, in the second floor lobby of Belfer Hall, just above the Seforim Sale.
    2. The Sale itself will not be having any other minyanim, but the YU campus has multiple minyanim. Please see the YUZmanim website for a listing of those minyanim.
  11. Will music be sold at the Seforim Sale?
    1. Along with lots of other exciting Judaica items, music is sold at the sale.
  12. Are there any days that the Sale will be open during the daytime?
    1. We are open on Sunday's from 10AM until 10PM.
    2. We are also open on Monday, February 20th from 3PM until 10:30PM for Presidents' Day.
  13. Are there any sort of discounts for YU Alumni or for YU Staff or Faculty members?
    1. February 12th, 2017 will be YU Alumni Day/Night, a 5% discount will be given to Alumni who can present their YU Alumni ID card All discounts must be mentioned before payment is given.
    2. Discounts cannot be applied to full sets.
  14. Is there a printable version of your catalog?
    1. Unfortunately, the Sale does not have a printable catalog this year. The upkeep of a PDF version of our catalog would require an enormous amount of effort and work. Please feel free to refer to our online inventory or to contact us with any questions regarding our catalog.
  15. If a certain item is out of stock, will it be reordered?
    1. The Seforim Sale tries to restock as often as possible. Please keep checking back on our website for our updated inventory.
  16. Is it too late to sell my book(s) at the Sale?
    1. Please contact us at ordering@theseforimsale.com to discuss this, or fill out this form.
  17. What is the Credit Back Program? Can it apply to me?
    1. The Credit Back Program (CBP) is a new initiative that The Seforim Sale is implementing. Synagogues will receive a code that they can distribute to their congregants. When the code is used online the synagogue will receive a percentage back from the purchase as credit towards the Sale. Restrictions apply, please contact us for more details.
  18. I don't see my question here. How can I get an answer?
    1. Feel free to ask us any questions by email (info@theseforimsale.com) or by filling out this form.
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