Refund Policy

Our policy lasts the length of the Sale. If the Sale has ended since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Any item not in its original condition cannot be returned. We will not accept any books/seforim that have been written in or cd's that have been open.

Additional non-returnable items:
Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first recheck your bank account.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time (usually 1-3 business days) before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@theseforimsale.com.

Clearance items (if applicable)
Only regular priced items may be refunded. Unfortunately, clearance items cannot be refunded.

Past Sales (if applicable)
Due to the transient nature of the sale, The Seforim Sale will not be able to accept any refunds for items purchased during any previous years’ sale. We will not be able to grant refunds or store credit.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@theseforimsale.com

Gifts
If the item were marked as a gift when purchased and shipped directly to you, you would receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

Shipping
To return your product, contact us at info@theseforimsale.com

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Discounts cannot apply to items previously bought and returned by the customer.